Include this to your Sky Broadband important, Sky Broadband Superfast or Sky Broadband Ultrafast 1 package so it can have a lift.

Provide your Sky Broadband a good start as soon as your broadband is triggered, you’ll get these features that are extra

• Get engineer visits at the same time you like, also evening and weekends, at no cost that is extra.
• A connection that is reliable crucial, so we’ll run daily checks on the line. You to let you know we’re fixing it fast if it’s not up to scratch, we’ll text.
• Control over your serious link family’s screen time is in both hands aided by the Sky Broadband Buddy application.
• Got Sky Mobile? When your broadband falls down, we’ll put 2GB in your Sky mobile phone Piggybank.

And when you took Sky Broadband Increase after 4th of September 2019:

• Through the bed room towards the kitchen area, we guarantee WiFi in most space of your house, or we are going to offer you money-back.

Getting Sky Broadband Boost

Got Sky Broadband Crucial or Sky Broadband Superfast? Get in touch to have Sky Broadband Increase. If you don’t, update your package and include Sky Broadband Increase.

Such as your broadband package, it comes down having a 18-month agreement.

Learn more about the features:

WiFi in almost every available space or your hard earned money straight straight right back

We’ll guarantee you could get at the very least 3Mbps WiFi in almost every room or give you your we’ll cash back in your Sky Broadband Increase registration.

You’ll get our brand brand new Sky Broadband Hub (unless you have one) and when you’re not receiving WiFi in just about every space we could give you a Sky Broadband Booster or an engineer to be sure your home’s put up getting the most useful signal and protection.

Still can’t get WiFi in most space? We’ll provide you with cash back that you’ve compensated for your Sky Broadband Increase and provide you with it free for your whole contract – so that you can certainly still gain benefit from the other wonderful features.

Head to WiFi Guarantee to find out more.

Engineer visits at time that best suits you

Require a Broadband Tech Team see? We’ll waive the £15 fee if you wish to book a night or week-end appointment.

You don’t have to do anything whether you book your appointment online or through an advisor, the discount will automatically be applied so.

Frequent checks on your own line

After your broadband’s been installed and operating for 2 months and its particular completed its stabilisation duration, day-to-day checks may be run using your line to locate any possible problems outside of your property. They won’t need access to your home, so you don’t need to stay in if we find one, we’ll send an engineer to investigate.

We’ll check each night between 12am and 5am, then text you if we’re giving an engineer after which once more as soon as the fault is fixed. Your phone line may not work with a brief period it shouldn’t take more than two minutes while we run these checks – but.

Your line should be excluded through the day-to-day checks if:

• There’s a broadband that is widespread – Check for outages in your town.
• We’ve formerly found a fault and delivered an engineer through this technique within the last few 28 times.
• You’ve reported a broadband issue to us within the last 2 weeks. But, in the event the dilemmas nevertheless not fixed, test thoroughly your broadband.

Good to understand: Some care alarms or safety alarms attached to a phone line might be impacted.

Cellphone data for outages

Have Sky Mobile Phone? This one’s simply for you. If you don’t, join Sky Cellphone to profit from this too. 2GB of information is going to be included with your Sky Piggybank automatically in the event your broadband comes with an outage that:

• Wasn’t prepared
• Lasts a lot more than thirty minutes
• Is between 7am and 11pm

Perhaps maybe perhaps Not got your computer data? It will take as much as twenty four hours become put into your Sky Piggybank. We’ll give that you text to inform you it’s added but look at your Sky Piggybank.

You can’t have more than three data credits in a month or 18 credits in eighteen months.

Sky Broadband Buddy

Handle each display in your house from an app on your Phone with Sky Broadband Buddy. It’s like a radio control for the net and it is already in your Sky Broadband Hub.

Here’s you skill utilizing the software:

• Create various filters for all into the family members so that they just see just what they ought to.
• Keep monitoring of screen time by establishing time that is regular and bedtimes.
• Whether it’s homework time or household time, touch pause on a single individual or even the entire house and they won’t have the ability to get online.
• All Sky Broadband Buddy features work across 3G and 4G in addition to WiFi.

Head to Sky Broadband Buddy to get more assistance.

Nevertheless need a hand?

If for example the issue isn’t sorted, you should check down our help that is related or in contact with us.